Artificial Grass Reviews from our Happy Customers

From Hertfordshire to Surrey, from the North to the South, and everywhere in between, Perfect Grass customers are talking. Reviews range from your range of artificial grasses are very realistic and competitively priced, to our great service, to the quality of our installations.

Most often customers can initially be a little unsure as to whether artificial grass will be right for them. Will it look realistic? Is it is safe? Will it last? are all questions we regularly get asked. As you can see from out testimonials below our customers are more than happy with their new grass once it has been installed.

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If you have used our services please take time to leave a review so other customers can see what type of service they are likely to receive from Perfect Grass.

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What our cutomers say
Top rated
Perfect Grass Ltd4.9
Based on 62 reviews
Jon R.
3 months ago
Gavin and the team was absolutely amazing and we are delighted with the end result. Gavin is very quick to respond, does exactly what he says he will do and is straightforward and clear. He is very professional and an expert in his field. All his team worked very hard to get the job done quickly and ahead of time. Most importantly, the finish is incredible and it has massively improved our garden. Would highly recommend Perfect Grass.
Response from the owner:Thank you so much for such a fantastic review. Gavin and the whole team are delighted that you’re so pleased with the finished garden. We always aim to communicate clearly, do exactly what we promise and complete every installation to the highest possible standard. It’s wonderful to hear that the team worked efficiently and finished ahead of schedule. Most importantly, we’re thrilled that the new lawn has made such a big improvement to your garden. Thank you again for choosing Perfect Grass and for recommending us — we really appreciate it.
Clare P.
5 months ago
Following installation a few years ago, I had an issue with one of the wood batons. Received a reply to my email immediately (and on a Sunday!). Gavin informed me they would come and repair but may be a few weeks wait. However he managed to get to me a couple of days later, replaced the baton and did not charge me for this. Very impressed and would definitely recommend Perfect Grass to others
Response from the owner:Thank you so much for taking the time to leave this review. We always try to stand by our work long after the installation is finished, so we’re really pleased we could get the repair sorted quickly for you. Gavin takes a lot of pride in looking after customers properly, even years later. Your recommendation means a lot to us here in Sidcup, and we truly appreciate your continued support of Perfect Grass Ltd.
Carol H.
6 months ago
Gavin and his team have done an amazing job laying my artificial grass. Very polite kept everywhere very clean and tidy. Kept me informed on the wirk and what was being done done few little extras for me as well. Can't thank them enough for all there hard work and commitment to every little detail. Would highly recommend them.
Response from the owner:Thank you so much for the lovely review. We’re really pleased you’re happy with your new artificial lawn and the whole experience with Gavin and the team. Keeping everything clean, tidy, and making sure customers are informed throughout the job is very important to us, so it’s great to hear that came across. We really appreciate your kind words about the attention to detail as well. Thanks again for the recommendation — it means a lot to all of us at Perfect Grass Ltd!
Lydia C.
6 months ago
Just finished our garden and so pleased with it. Lovely fellas genuine and honest and even cleaned up mess of the drive. Highly recommend
Response from the owner:Thank you so much for the lovely review. We’re really pleased to hear you’re so happy with your finished garden in Maidstone. It’s great to hear you found the team genuine and honest, and we’re glad the driveway was left clean and tidy too. Thanks again for recommending Perfect Grass Ltd — we really appreciate it.
Eric L.
6 months ago
Gavin and his team replaced my backyard law and did an amazing job. The work took just over 1 day, and Gavin kept me informed for any issues. Once the job was completed, they tidied up and left my house clean. My boys are absolutely delighted with the new garden and are ready for some football action. I would happily recommend Gavin for any future work
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Response from the owner:Thank you so much for your kind review. We’re really pleased you’re happy with the garden and that everything was completed so smoothly — Gavin always makes sure customers are kept informed throughout. It’s great to hear your boys are already enjoying it (perfect for a bit of football!). Thanks again for the recommendation, it means a lot to us here in Sidcup. Enjoy your new lawn!
Natalie P.
6 months ago
Gavin and his team were amazing!!! I would highly recommend him to anyone looking for artificial grass!!!! Cost was reasonable and Gavin is very knowledgeable and you can tell his team and himself care about the work they do. Thank you so much
Response from the owner:Thank you so much for your kind words. We’re really pleased you found Gavin and the team knowledgeable and that the care we put into our work came through. It’s great to hear you felt the price was fair too. We truly appreciate the recommendation — it means a lot to us here in Sidcup. Enjoy your new lawn, and if anyone you know is considering artificial grass, we’d be grateful if you passed our name on!
Debbie A.
7 months ago
From start to finish Gavin was extremely helpful and knew what he was talking about. My garden now looks amazing despite wind, rain and sleet while Gavin and hi guys were working. I love my garden now; would definitely recommend 10/10 - thank you!!!!
Response from the owner:Thank you so much for the fantastic review. We’re really pleased you felt well looked after from start to finish — Gavin takes pride in making sure everything is clearly explained. The weather definitely threw everything at us, so we really appreciate your patience. It’s great to hear you love your garden now. Thanks again for the recommendation, it means a lot to us here in Sidcup!
Lauren
7 months ago
Wow! What a transformation. 4 weeks of horrendous weather, hidden water springs, sloping and tonnes of stone, we have perfect grass! Gavin and his team were amazing! So full of knowledge, with excellent guidance and advice. We could honestly not recommend them enough. The best quality grass for an amazing price. It’s beyond what we imagined. Thank you so much!
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Response from the owner:Thank you so much for such an amazing review. That was definitely a challenging project with the weather and ground conditions, so we really appreciate your patience throughout. We’re delighted you’re happy with the transformation — Gavin and the team take real pride in solving those tricky drainage and groundwork issues properly. It means a lot to hear it exceeded your expectations. If anyone locally is considering artificial grass, we’d be so grateful if you passed our name on. Enjoy your new garden!
Beth H.
7 months ago
Gavin and the guys were friendly and professional. They have done an excellent job. The quote is exactly what we paid, no hidden costs. Really happy with our garden. Thank you so much!
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Response from the owner:Thank you so much for your kind review. We’re really pleased you found Gavin and the team friendly and professional — that’s exactly what we aim for. It’s great to hear you’re happy with the finished garden and that everything was clear and transparent with the quote too. Enjoy your new lawn, and if anyone local is thinking about artificial grass, we’d really appreciate you recommending us!
pat J.
7 months ago
I have perfect grass thanks to perfect people.
Response from the owner:Thank you for such a lovely comment — that really means a lot to us. We’re delighted you’re enjoying your new lawn and that we could help create the perfect grass. It was a pleasure working with you, and the team really appreciate the kind words. If any friends or neighbours in the Sidcup area are thinking about artificial grass, we’d be very grateful if you passed our name on. Enjoy your garden! 🌿
lynda B.
9 months ago
Despite the awful weather conditions Gavin made great progress. Whenever he could not continue he let me know what was happening and how he would proceed. My back garden looks fabulous now, and Gavin had assured me that he will follow up on any issues should they arise. The site is also lovely and clean. Nothing for me to do now except enjoy the garden. I would not hesitate in recommending Gavin and his team.
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Response from the owner:Thank you so much for the kind words. The weather here in Kent certainly tested us, so we really appreciate your patience — Gavin always does his best to keep customers informed. We’re delighted your back garden is looking fabulous now and that everything was left clean and tidy. Knowing you’d happily recommend Gavin and the team means a lot to us. Enjoy the garden!
Josh W.
10 months ago
Amazing service, couldn’t be happier with how the garden turned out, the whole process was stress free with a great quality finish. I can tell the guys here genuinely care about the quality of their work which is refreshing.
Response from the owner:Thank you so much for the kind words. We’re really glad you found the whole process stress free and that you’re happy with the final finish. The team genuinely do care about doing things properly, so it means a lot that you noticed. Thanks again for taking the time to leave a review, and please feel free to recommend us to friends or family.
Freddie H.
10 months ago
Proper big jolly bloke, like father Christmas, even let me stay at his house for the night, so if you ask him nice enough... Got me some good artificial grass too!
Response from the owner:Thanks for the laugh and the great review! We’re really glad you’re happy with the artificial grass and that you had a good experience with the team. We do like to keep things friendly and make sure customers are well looked after – minus the chimney and reindeer. Thanks again for choosing Perfect Grass.
Chris M.
10 months ago
Gavin & the Perfect Grass team transformed our garden in one week. Price was in-line with the other two quotes but Perfect Grass quality far superior. Not the grass itself, it’s the prep and finish. No nails /screws and they out down at least 70mm of granite. Make sure you ask about groundwork and edging when getting quotes. Highly recommend!!
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Response from the owner:Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased you noticed the prep work and finish – that groundwork and edging makes all the difference long-term, and Gavin and the team will be delighted to hear this. It was a pleasure transforming your garden. Thanks again for the recommendation, and please do tell your friends and neighbours about us.
Sydney H.
1 year ago
Gavin was absolutely fantastic explained what was best for our garden how he planned to do everything stage by stage him and he’s team turned up and got to work straight away Matt and the guys done a fantastic job very clean and tidy will definitely recommend my wife is so pleased with our garden now I must say it’s looks brilliant
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Response from the owner:Thanks Syd , much appreciated